Chewy Expands Offerings with Launch of new Pet Health Insurance

Chewy, a leading e-commerce retailer of pet products, supplies and prescriptions recently ANNOUNCED the launch of CarePlus, an exclusive suite of pet insurance and wellness plans that are now available in 31 states and will expand nationwide by late 2022.

Benefits of CarePlus include:

  • 24/7 access to Chewy’s customer care team.
  • The ability to instantly connect with a licensed veterinarian through Chewy’s telehealth service, Connect With a Vet (veterinarians are available daily from 8am to 11pm ET).
  • 100% of costs covered for eligible prescription medication, supplement and veterinary diet food purchases on


  • Total enrolled pets at Trupanion was 1,348,145 as of June 30, 2022 (Trupanion Reports Second Quarter 2022 Results).

What is Trupanion’s role in my coverage? I purchased my plan on but see Trupanion listed on my policy.

We partnered with Trupanion to develop the best pet wellness and insurance plans on the market exclusively for Chewy customers. We want you to understand the parties involved in offering these plans for you and your pet:

  • We are offering these wellness and insurance plans through Chewy Insurance Services, LLC., our licensed insurance agency.
  • CarePlus is Chewy’s pet wellness and insurance brand that has curated these plans for you.
  • Trupanion is our program partner and an affiliate of the American Pet Insurance Company (APIC). Trupanion administers the policy and manages claims on APIC’s behalf. Once you enroll in a wellness or insurance plan, you will begin to receive communications from Trupanion regarding your plan(s).
  • American Pet Insurance Company is the underwriter that issues the wellness and insurance plans and is responsible for collecting your monthly premium and paying customer claims.


PRESS RELEASE: Chewy Launches CarePlus, Making Wellness and Insurance Plans Available to Millions of Pet Parents (8.4.22)

Chewy Partners with Trupanion to offer Pet Insurance and Wellness Plans (12.19.21)

  • Chewy announced a new partnership with pet insurance provider Trupanion to offer an exclusive suite of pet health insurance and wellness plans to more than 20 million Chewy customers.